Question 1

What dental scrap does CrownMen refine?

Accepted Answer

CrownMen evaluates qualifying dental restorations, including crowns, bridges, PFMs, PFGs, inlays, onlays, and gold partials, as well as other qualifying dental scrap. For the complete materials guide, see What We Refine. Confirm unusual or uncertain material with CrownMen before sending it.

Question 2

Can crowns, bridges, PFMs, and PFGs be sent?

Accepted Answer

Yes. Qualifying crowns, bridges, PFMs, and PFGs can be evaluated for precious-metal content. Contact CrownMen about an unusual lot before sending it.

Question 3

Can I send material with porcelain or other material attached?

Accepted Answer

Yes. Porcelain and tooth or bone remnants can remain attached to qualifying precious-metal-bearing dental material. Ask CrownMen about unusual material before sending it.

Question 4

What precious metals may be present in dental scrap?

Accepted Answer

Dental alloys may contain gold, silver, platinum, or palladium in varying amounts and combinations. Appearance alone does not establish composition or value; evaluation and assay are used to determine recoverable precious-metal content.

Question 5

What should I do with material I am unsure about?

Accepted Answer

Set it aside rather than discarding it. Contact CrownMen with a description of the material before sending it so the team can discuss whether it is appropriate for evaluation and provide current preparation instructions.

Question 6

How do I sell dental scrap to CrownMen?

Accepted Answer

Gather the dental material you want evaluated, then contact CrownMen or use the pickup request form to confirm eligibility and arrange the next step. For shipment guidance, see Prepare Dental Scrap for Pickup.

Question 7

How do I arrange a pickup?

Accepted Answer

CrownMen serves customers nationwide in the United States. Use the Schedule a Pickup page or contact CrownMen directly to confirm pickup timing, packaging, and shipping arrangements for your lot.

Question 8

Who can use CrownMen’s service?

Accepted Answer

CrownMen serves dental professionals and organizations, including practices, dental laboratories, and dental service organizations (DSOs). Individuals and consumers can also contact CrownMen about qualifying dental gold or other eligible dental material; acceptance depends on the material.

Question 9

Do dental laboratories and DSOs work with CrownMen?

Accepted Answer

Yes. CrownMen’s current service information addresses dental laboratories and dental service organizations as well as individual dental practices. Larger or recurring lots can be discussed directly with the CrownMen team.

Question 10

Does No Minimum Requirements mean every shipment qualifies for Free Pickup?

Accepted Answer

No. No Minimum Requirements means you can discuss or submit material without a minimum lot size. Free Pickup has separate eligibility conditions. Review the CrownMen Service Terms for current pickup conditions.

Question 11

What happens after CrownMen receives material?

Accepted Answer

CrownMen’s current process description includes intake, refining or processing as appropriate, evaluation of recovered precious metals, and preparation of assay and settlement reporting. Ask CrownMen about the handling steps that apply to a specific lot.

Question 12

How is precious-metal content determined?

Accepted Answer

Precious-metal content is determined through evaluation and assay rather than appearance alone. The exact method can depend on the material and lot. Read How Dental Scrap Is Evaluated for more detail.

Question 13

What is an assay?

Accepted Answer

An assay is an analysis used to identify and measure precious-metal content in processed material. CrownMen’s historical materials describe a Detailed Assay Statement as part of its service.

Question 14

What information appears on the settlement report?

Accepted Answer

The settlement report can include recovered metal weights and percentages, applicable market pricing information, and the settlement calculation. For detailed conditions, see CrownMen Service Terms. Confirm lot-specific details with CrownMen.

Question 15

How does the dental-scrap refining process work?

Accepted Answer

The process generally moves from pickup or shipment and intake to processing, assay, settlement reporting, and payment. Steps can vary by material. For details, see How the CrownMen Refining Process Works.

Question 16

When does payout clock begin?

Accepted Answer

Within 72 hours of assay acceptance. CrownMen assays material on the day it is received. See CrownMen Service Terms for payment conditions.

Question 17

How long has CrownMen been in business?

Accepted Answer

CrownMen’s historical materials state that the company was founded in 1932 and has worked with dental materials across generations.

Question 18

Who founded CrownMen?

Accepted Answer

CrownMen’s historical company material identifies World War I veteran James Abboud as its founder in 1932.

Question 19

Where is CrownMen located?

Accepted Answer

Historical CrownMen pages reference Naples, Florida, but current mailing, pickup, and service-location details should be confirmed before sending material. Use the Contact page for current instructions.

Question 20

How can I contact CrownMen?

Accepted Answer

Call (402) 290-9000, email info@crownmen.com, or use the Contact page. Contact CrownMen before sending material if you need current shipping, preparation, pickup, or acceptance guidance.

Question 21

Where can I find terms and privacy information?

Accepted Answer

For fees, return conditions, disputes, and other transaction conditions, read CrownMen Service Terms. For information about how personal data is handled, read the Privacy Policy.

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